Terms & Conditions

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Effective Date: July 20, 2026

 

Welcome to Parts Now LLC ("Parts Now," "we," "our," or "us"). These Terms & Conditions ("Terms") govern your use of our website, services, member portal, and any products or services provided by Parts Now LLC. By accessing our website or using our services, you agree to be bound by these Terms.

If you do not agree with these Terms, please do not use our website or services.

 

1. Company Information

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Parts Now LLC
Arlington, TX 76017
United States

Phone: 817-617-8315

Email: elainepartsnow@gmail.com

Website: https://www.partsnow.co

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2. Services

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Parts Now LLC provides courier and logistics services

for automotive parts, including but not limited to:

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• Scheduled parts pick-up

• Same-day delivery

• Rush delivery services

• Long-distance delivery

• Dealer parts pick-up

• Salvage yard pick-up

• Warehouse pick-up

• Commercial and fleet deliveries

• Member subscription services

• Customer account portal

 

Service availability may vary depending on location, weather, traffic, holidays, and other operational conditions.

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3. Customer Responsibilities

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Customers agree to:

• Provide accurate contact information.

• Provide correct pickup and delivery addresses.

• Supply accurate vehicle information, VINs, and part numbers when applicable.

• Verify parts before requesting delivery whenever possible.

• Ensure authorized personnel are available to receive deliveries.

• Pay all applicable fees before or upon service unless approved for billing terms.

Customers remain responsible for confirming that the requested parts are correct before shipment.

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4. Pricing

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Pricing is subject to change without prior notice.

Quoted pricing applies only to the specific service requested.

Additional fees may apply for:

• Extended mileage

• Rush requests

• After-hours deliveries

• Multiple stops

• Waiting time

• Returned deliveries

• Incorrect pickup information

• Customer-requested route changes

Membership pricing is available only while subscriptions remain active and in good standing.

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5. Delivery Times

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Estimated delivery times are estimates only.

Actual delivery times may vary due to:

• Traffic

• Weather

• Construction

• Road closures

• Store delays

• Supplier delays

• Mechanical issues

• Other circumstances beyond our control

Parts Now LLC does not guarantee specific delivery times unless expressly stated in a separate written agreement.

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6. Payment

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Payment may be accepted through approved payment methods offered by Parts Now LLC.

Invoices not paid when due may result in:

• Service suspension

• Late fees where permitted by law

• Collection efforts

Customers are responsible for any applicable taxes.

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7. Membership Accounts

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Members are responsible for maintaining the confidentiality of their login credentials.

Customers agree to immediately notify Parts Now LLC of any unauthorized use of their account.

Parts Now reserves the right to suspend or terminate accounts for fraudulent activity, misuse, nonpayment, or violations of these Terms.

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8. Cancellation Policy

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Orders may be canceled with prior notice to driver dispatch.

Once a driver has been dispatched, cancellation fees may apply.

Completed deliveries are non-refundable except where required by law.

 

9. Limitation of Liability

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To the fullest extent permitted by law, Parts Now LLC shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from:

• Delivery delays

• Supplier delays

• Incorrect parts supplied by third parties

• Lost business income

• Missed repair appointments

• Customer scheduling issues

Our total liability shall not exceed the amount paid for the specific delivery giving rise to the claim.

 

10. Intellectual Property

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All content on this website, including but not limited to:

• Logos

• Graphics

• Images

• Videos

• Website design

• Text

• Branding

• Software

• Member portal content

is the property of Parts Now LLC unless otherwise noted.

Unauthorized reproduction or distribution is prohibited without written permission.

 

11. Website Usage

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Users agree not to:

• Attempt unauthorized access

• Upload malicious software

• Interfere with website operation

• Submit false information

• Use automated scraping tools without permission

• Use the website for unlawful purposes

Violation of these Terms may result in account termination and legal action.

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12. Third-Party Links

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Our website may contain links to third-party websites.

Parts Now LLC is not responsible for the content, privacy practices, or availability of third-party websites.

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13. Privacy

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Your use of our services is also governed by our Privacy Policy.

We encourage all users to review our Privacy Policy to understand how personal information is collected, used, stored, and protected.

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14. SMS Terms & Conditions

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Website opt-in:

https://www.partsnow.co/deliveryupdates

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By checking the SMS consent box on our website form and submitting it, you affirmatively opt in to receive text messages from Parts Now LLC.

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These messages may include, but are not limited to:

• Delivery status updates

• Pickup confirmations

• Appointment reminders

• Customer support communications

• Account notifications

• Service-related notifications about your request

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Message frequency varies based on your interactions with Parts Now LLC.

Message and data rates may apply according to your wireless carrier plan.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out of receiving SMS messages at any time by replying STOP to any text message you receive from us. After opting out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you opt in again.

For assistance, reply HELP or contact us using the information provided below.

Wireless carriers are not liable for delayed or undelivered messages.

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15. SMS Consent and Data Sharing

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Parts Now LLC respects your privacy.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties except aggregators, messaging providers, and vendors that facilitate the delivery of SMS communications on our behalf. These providers may use your information only as necessary to deliver our text messaging services and are not permitted to use it for their own marketing purposes.

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16. Indemnification

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You agree to indemnify and hold harmless Parts Now LLC, its owners, employees, contractors, affiliates, and representatives from any claims, damages, losses, liabilities, costs, or expenses arising from:

• Your misuse of the website or services

• Your violation of these Terms

• Information you provide that is inaccurate or misleading

• Your violation of any applicable law

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17. Governing Law

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These Terms shall be governed by and interpreted in accordance with the laws of the State of Texas, without regard to conflict-of-law principles.

Any disputes shall be brought in the appropriate state or federal courts located in Texas.

 

18. Changes to These Terms

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Parts Now LLC may update these Terms & Conditions at any time.

Changes become effective immediately upon posting to our website.

Continued use of our website or services after changes are posted constitutes acceptance of the revised Terms.

 

19. Contact Us

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If you have any questions regarding these Terms & Conditions, please contact us:

Parts Now LLC
Arlington, TX 76017
United States

Phone: 817-617-8315

Email: elainepartsnow@gmail.com

Website: https://www.partsnow.co